SureStay Plus Hotel by Best Western Shin-Osaka

Hotel is located in fairly quiet area, but close to subway station with Shin-Osaka station being 1 stop away - it makes for a good base if you want to go on a day trip to Kyoto for example. There is also a restaurant across the street that is open 24/7. Despite being a fairly small room, it has excellent floor plan. You get a desk, a wardrobe and still have enough space for a large suitcase. Same goes for bathroom - fairly small but didn't feel cramped. There's both air-conditioning and air humidifier.

Big space! Lots of space in comparison to other places we’ve seen. The staff are also VERY accommodating! We had a last minute change in our itinerary and had to extend for one night and they were very kind to point out all the options available for us. Even though some staff struggle with English, they still do their best to bridge the language difference.

Location wise, the hotel was a few minutes away from the Nishinakajima station and is situated at the quiet part of Osaka. For those who would like to stay at a more relaxing part of Osaka and experience Japan's highly efficient train system, this is a great choice. The hotel's accessible location allowed us to get to other places of Japan like Hiroshima and Kyoto with it just being a stop away from the Shin-Osaka station for the Shinkansen rides. Space wise, it had enough space for three luggages - one each for me and my parents. The bathroom was also spacious and allowed comfortable room to move. The room offered two beds plus one sofa bed -perfect and comfortable for three persons in the booking. It also provided adequate amenities over our stay. The hotel staff have consistently offered kind assistance. They immediately showed up when we asked about one concern in our room and they made everything very seamless for our Osaka booking. They also responded to other queries promptly. Cost for the entire stay (three days and two nights) was considerably affordable for the above mentioned features/amenities. Hence, we definitely got our money's worth during our stay.

I felt really looked after; they gave me a room overlooking the city as per my request, let me check in a little bit early and the place was exceptional value for money. I didn't even realise I was in such a great hub of Osaka until I went exploring. After a week in hostels I wish I'd stayed there for my entire Osaka stay. Next time I come back to Osaka I am definitely coming back here!

The Hotel is very cheap and standard. The location is good for travelling by Shinkansen. The view from the hotel was pretty good. The fitness room was small but nice, we only went there once, but a good option for free to use.